Privacy
Privacy Policy
1. Information We Collect
Personal Information
- When you interact with our company, whether by placing an order, subscribing to our newsletter, or contacting our customer service, we may collect personal information such as your name, email address, shipping and billing addresses, phone number, and payment details. For example, when you place an order for our beauty and health care products like tooth cleaners or face massagers, we need your shipping address to deliver the products and your payment information to process the transaction.
Usage Information
- We also collect information about how you use our website or services. This includes details like your IP address, browser type, device information, and the pages you visit on our site. We use tools like cookies and web beacons to gather this data. For instance, we can track which product pages you spend the most time on, such as the page for our new eye massagers, to understand your interests better.
2. How We Use Your Information
Order Processing
- Your personal information is used primarily to process and fulfill your orders. We use your shipping address to send the products you purchased, and your payment details to complete the financial transaction. After the order is shipped, we may also use your contact information to provide order updates and tracking details.
Marketing and Communication
- With your consent, we may use your email address to send you marketing materials, such as product announcements, special offers, and newsletters. If you have shown interest in our scalp massage combs, we might send you information about new features or discounts related to those products. We also use the usage information to personalize your experience on our website, for example, by showing you relevant product recommendations based on your browsing history.
3. Information Sharing
Third – Party Service Providers
- We may share your information with third – party service providers who assist us in running our business. This includes shipping companies to deliver your orders, payment processors to handle transactions, and email marketing platforms to send newsletters. However, we only share the necessary information, and these third – party providers are contractually obligated to keep your information secure and use it only for the purposes we specify. For example, when using a shipping company like DHL to deliver your order, we share your shipping address with them solely for the purpose of delivery.
Legal Requirements
- We may disclose your information if required by law, such as in response to a subpoena or court order. We will also share information if we believe it is necessary to protect our rights, property, or the safety of our customers or the public.
4. Data Security
- We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. We use industry – standard security technologies, such as encryption for sensitive data like payment details. Our employees are also trained on data security best practices to ensure that your information is handled with care. For example, our servers are protected by firewalls, and access to customer data is restricted to authorized personnel only.
5. Data Storage and Retention
- We store your information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. After this period, we securely delete or anonymize your data. For example, we keep order – related information for a certain number of years to comply with accounting and tax regulations, and then we destroy the data in a way that ensures it cannot be retrieved.
6. Your Rights
Access and Correction
- You have the right to access the personal information we hold about you and request corrections if the information is inaccurate. You can contact our privacy team at [email protected] to exercise this right.
Opt – Out
- You can opt – out of receiving marketing emails from us at any time. There is usually an unsubscribe link at the bottom of every marketing email we send. You also have the option to manage your cookie preferences on our website to control the collection of usage information.
7. Changes to this Privacy Policy
- We may update this privacy policy from time to time. When we make significant changes, we will notify you through our website or by sending you an email. Please review this policy periodically to stay informed about how we are protecting your information.
If you have any questions or concerns about our privacy policy, please contact our privacy team at.
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